Terms and Conditions
Effective Date: 13/11/2025
Welcome to Delight OptoElectronics (“Delight”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our software products, Software-as-a-Service (SaaS) subscriptions, and related professional services (collectively, “Services”).
By using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Scope of Services
Delight provides:
- Custom software design and development services as per client requirements.
- Cloud-based applications offered under a SaaS model with subscription licensing.
- Outright licensing or sale of certain software products, where full ownership or a perpetual license is transferred upon payment.
Each engagement is governed by a project agreement, service order, or subscription plan detailing deliverables, pricing, and duration.
2. Eligibility and Account Registration
You must be at least 18 years old to use our Services. By registering with us, you agree to provide accurate, complete, and updated account information. You are responsible for maintaining the confidentiality of your login credentials.
3. License and Usage Rights
- For SaaS subscriptions, Delight grants you a limited, non-exclusive, non-transferable right to access and use the application during the subscription term.
- For outright purchases, a perpetual license or code delivery may be provided, as stated in the corresponding agreement.
- You shall not copy, modify, reverse-engineer, or redistribute the application without prior written consent.
All intellectual property rights remain with Delight unless explicitly transferred in writing.
4. Payment and Fees
Pricing for services and subscriptions will be specified in your order or contract. All payments are due as per the agreed schedule. Failure to make timely payments may result in suspension or termination of access.
All applicable taxes (GST, VAT, or local equivalent) are the responsibility of the customer.
5. User Responsibilities
You agree to use our software only for lawful purposes and in accordance with applicable laws and regulations.
You must not:
- Upload or distribute malware.
- Interfere with system integrity or security.
- Use the Services to transmit unsolicited communications or spam.
- Violate any intellectual property rights of others.
6. Data Privacy and Security
Delight respects user privacy and handles data in compliance with applicable privacy laws in India, Singapore, the USA, and the EU under GDPR. Our Privacy Policy, available on our website, explains how data is collected, processed, and protected.
By using our Services, you consent to the data practices described in our Privacy Policy.
7. Intellectual Property
All software, designs, source code, documentation, and related materials created by Delight are the intellectual property of Delight unless otherwise agreed in writing.
Customers purchasing outright software receive the rights defined in the sale agreement. Use of any trade names, trademarks, or logos of Delight requires prior written consent.
By using our Services, you consent to the data practices described in our Privacy Policy.
8. Service Availability and Maintenance
Delight endeavors to ensure continuous availability of SaaS applications but does not guarantee uninterrupted or error-free service. Planned maintenance or upgrades may require temporary downtime, which will be communicated in advance where feasible.
9. Third-Party Services
Our software may integrate with or link to third-party services. Delight is not responsible for the content, availability, or performance of third-party systems or APIs. Use of such services is subject to the respective provider’s terms and conditions.
10. Limitation of Liability
To the maximum extent permitted by law, Delight shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Services.
In all cases, Delight’s total liability shall not exceed the amount paid by the customer in the preceding twelve months for the affected service.
11. Warranties and Disclaimers
All Services are provided “as is” and “as available”. Delight disclaims all express or implied warranties, including those of merchantability, fitness for a particular purpose, and non-infringement.
Custom deliverables will be warranted as per the specific project agreement.
12. Termination
Delight may suspend or terminate your access if you breach these Terms or fail to make due payments.
You may terminate your subscription or contract as specified in your agreement. Upon termination, all rights granted to you will cease, and you must discontinue use of the Services.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to conflicts of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore, unless otherwise mandated by applicable local law.
14. Amendments
Delight reserves the right to update or modify these Terms at any time. The revised Terms will be posted on our website with an updated effective date. Continued use of the Services after such updates constitutes acceptance of the changes.
15. Contact Information
For inquiries or clarifications regarding these Terms, please contact:
Delight OptoElectronics
Silicon City Lyt, Konankunte,
7th Phase, Bengaluru-560062, Karnataka, India.
GST – 29ADOPS5019C1ZC
Email: cs@delight.com.sg
Phone: +91 81529 73633